Terms & Conditions

1. Introduction

Welcome to Cretv Studio (“we,” “our,” or “us”). By accessing our website and using our services, you agree to be bound by these Terms & Conditions. Please read them carefully.

2. Services

Cretv Studio provides digital consultancy, software development, and design services. The specific scope of work, deliverables, and timelines for project-based services will be properly defined in a separate Master Services Agreement (MSA) or Statement of Work (SOW) agreed upon by both parties.

3. Payments & Invoicing

All payments for Cretv Studio services are processed securely via Midtrans, a PCI DSS certified payment gateway licensed by Bank Indonesia.

• Payment terms are specified in the invoice or contract for each project.
• We accept payments via Midtrans, including: Virtual Account (BCA, BNI, BRI, Mandiri), E-Wallet (GoPay, OVO, DANA, ShopeePay), Credit/Debit Card (Visa, Mastercard, JCB), and QRIS.
• Bank transfer payments are also accepted for specific arrangements.
• Late payments may be subject to interest charges or suspension of services as defined in our service agreement.
• All prices are verified and agreed upon before work commences.
• Transaction data is securely handled through Midtrans and is subject to their privacy policy.

4. Intellectual Property

Unless otherwise stated in a specific contract:

• Pre-existing IP remains the property of its respective owner.
• Upon full payment, the client is granted ownership rights to the final deliverables as specified in the agreement.
• We reserve the right to showcase completed work in our portfolio unless a Non-Disclosure Agreement (NDA) is in place.

5. Limitation of Liability

To the maximum extent permitted by law, Cretv Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

6. Contact Us

If you have any questions about these Terms, please contact us at: